Privacy Policy

The protection of your personal data is of great importance to us. We process personal data confidentially and in accordance with the Swiss Federal Act on Data Protection (FADP) and this Privacy Policy.

1. Data Controller and Contact

The entity responsible for data processing on this website is:

Ecovoss GmbH Grosshofstrasse 9 6010 Kriens Switzerland Email:

If you have any questions regarding data protection or wish to exercise your rights, you may contact us at any time via email.

2. Data Collection When Visiting Our Website

When using our website for purely informational purposes, we only collect the data that your browser transmits to our server. This is technically necessary data to display the website to you and to ensure stability and security:

IP address and Internet Service Provider
Date and time of the request
Browser type and operating system used
Referrer URL (the previously visited page)

3. Use of Services (Webshop, Contact, Account)

We collect personal data if you voluntarily provide it to us in the context of an order or when contacting us.

Contact: For inquiries via email or contact form, we store your details (name, email, request) to process the inquiry.
User Account: If you create an account, we store your master data to enable access to your orders.
Webshop: To process purchases, we require your name, delivery address, billing address, and payment data.

4. Disclosure to Third Parties and International Data Transfer

We only disclose data to third parties if it is necessary for the fulfillment of the contract (e.g., logistics partners for shipping).

When using certain services, data may be transferred to service providers abroad:

Payment Services: PayPal (Luxembourg/USA), Klarna (Sweden), Stripe (USA). The privacy policies of the respective providers apply here.
Analysis Tools: Google Analytics (USA).

Note on International Transfers: If data is transferred to the USA or other third countries without an adequate level of data protection, we rely on Standard Contractual Clauses or the exceptions provided by the FADP (e.g., for the performance of a contract).

5. Cookies and Analysis Tools

Our website uses cookies. Some are technically necessary for the functions of the shopping cart (WooCommerce), while others help us improve the user experience (e.g., Google Analytics).

Google Analytics: We use this service to analyze website usage. IP addresses are shortened (IP anonymization) before being transmitted to the USA, so that no direct personal identification is possible.
Objection: You can disable or manage the storage of cookies in your browser settings.

6. Retention Period

We store personal data only for as long as necessary for the purpose for which it was collected or as required by statutory retention obligations (in Switzerland, usually 10 years for accounting records).

7. Your Rights

Under the FADP, you have the following rights:

Access: You have the right to know which data we store about you.
Rectification: You can have incorrect data corrected.
Erasure: You can request the deletion of your data (provided there is no statutory retention obligation).
Data Portability: You can request that we provide your data in a commonly used format.

To exercise these rights, please contact .

8. Data Security

We employ technical and organizational security measures to protect your data against manipulation, loss, or unauthorized access by third parties (e.g., SSL encryption for orders).

9. Amendments

We may update this Privacy Policy from time to time to reflect current legal requirements or changes to our services.

Last updated: February 2026 (Adjustment to nFADP)